Terms and Conditions

Welcome to Raqamyati. Please read the following Terms & Conditions carefully before browsing our website or placing any orders. By accessing or using any part of our site or services, you agree to be bound by these terms in full.

1. Intellectual Property

All content on the Raqamyati website, including but not limited to the name, logo, product images, designs, videos, code, applications, and text, are protected by intellectual property laws and are the exclusive property of Raqamyati LLC. Unauthorized use, reproduction, or redistribution of any content is strictly prohibited without written consent.

2. Definitions

  • The Store: Refers to the Raqamyati website and all affiliated digital channels, including apps or sales platforms.
  • Customer: Any individual who visits or purchases products through our store.
  • Order: The products (physical or electronic) purchased by the customer from the store.
  • Order Status – Pending Review: The time between order confirmation and dispatch.
  • Order Status – Fulfilled: Indicates that the order has been successfully shipped.

3. Store Usage Policy

  1. By purchasing any item from Raqamyati, you automatically agree to all terms outlined on this page.
  2. Customers under 18 years of age must obtain parental or guardian consent before purchasing.
  3. Our store sells physical gaming peripherals and gear shipped from third-party suppliers via dropshipping.
  4. All sales are final. Products are non-returnable and non-refundable once shipped unless defective.
  5. It is the customer’s responsibility to carefully review product descriptions and compatibility before placing an order.
  6. Once an item is shipped, Raqamyati is not liable for misuse, damage, or delivery delays caused by third-party couriers.
  7. Raqamyati is not responsible for incorrect information entered by the customer during checkout.
  8. In the case of defective or damaged products, customers must contact us within 24 hours of delivery to initiate support or resolution.
  9. Requests submitted after 24 hours may not be accepted.
  10. Processing of support issues may take 24–96 business hours depending on the supplier’s response.
  11. Raqamyati is not liable for supplier-side delays, customs holds, or import issues.
  12. Orders flagged as suspicious may be canceled at our discretion, and payments refunded without obligation to provide a reason.
  13. The customer is solely responsible for maintaining their account credentials. All actions taken using a registered account are considered authorized by the account holder.
  14. Prices and product availability are subject to change at any time without prior notice.
  15. In rare cases where a refund is approved (e.g., undelivered or canceled items), processing may take 3–5 business days.
  16. Once an order is marked as fulfilled, it is considered final and no longer eligible for cancellation or refund.

4. Communication & Marketing

By registering as a customer, you agree to receive communication from Raqamyati via email, SMS, WhatsApp, or Telegram for purposes such as order updates, support, promotions, and announcements. You may opt-out of marketing messages at any time.

5. Product Reviews

Customer reviews submitted to our website may be published after moderation. Raqamyati reserves the right to display, edit, or remove any review at its sole discretion, even after it is posted.

6. Changes to Terms

Raqamyati reserves the right to update or modify these Terms & Conditions at any time without prior notice. Customers are advised to review this page periodically to stay informed of any changes.

Thank you for shopping with Raqamyati.
If you have any questions or concerns, please contact us at Info@raqamyati.com.