FAQ

A: We specialize in gaming gear and accessories, including stands, mobile and tablet coolers, hubs, and more. All products are shipped directly from our trusted suppliers

A: Delivery times typically range from 7 to 15 business days, depending on your location and the shipping method you choose at checkout.

A: Shipping options and fees vary based on your location and selected delivery method. You will see all available shipping choices and costs during checkout.

A: Yes! Once your order is shipped, we will send you a tracking number via email so you can monitor the delivery status.

A: We only accept returns or refunds if the product arrives damaged, defective, incorrect, or not received within the estimated delivery period. Change of mind returns are not accepted. further details can be checked on our "Return & Refund policy" page.

A: Contact us within maximum of 3 days of receiving your order at Info@raqamyati.comwith your order number, a description of the issue, and photos or videos showing the problem. We will review your request and respond within 2-4 business days

Order cancellations must be requested within a maximum of 6 hours from the time the order is placed and before order processing begins.

If the cancellation request is approved within this time frame, only 60% of the total invoice amount will be refunded to cover processing and handling costs.

⚠️ Please note:

Once the order has been processed, no cancellations or refunds will be accepted under any circumstances.

A: We strive to provide accurate product information, but we do not guarantee compatibility with every device. Please review product descriptions carefully before purchasing.

A: We accept major payment methods including Visa, MasterCard, Apple Pay, Google Pay, and other secure online payment options.

A: You can reach us anytime by emailing Info@raqamyati.com or through the contact form on our website.